Terms and Conditions (AGB)
1. Scope of Application
These Terms and Conditions apply to all contracts, deliveries, and services between Ordu Prime Hazelnuts and its customers. By placing an order, you agree to these terms.
2. Products and Offers
Our products are intended exclusively for wholesale and B2B customers. All descriptions, prices, and images are non-binding and subject to change. We guarantee the highest quality of hazelnuts directly sourced from the harvest of the Black Sea region.
3. Ordering and Payment
Orders can be placed via our website or by direct contact. Payments must be made according to the agreed terms. Accepted payment methods will be communicated during the ordering process.
4. Delivery
Deliveries are made according to the agreed timelines. We are not liable for delays caused by unforeseen circumstances such as customs regulations or force majeure.
5. Retention of Title
The goods remain the property of Ordu Prime Hazelnuts until full payment is received.
6. Returns and Complaints
Complaints about defective goods must be reported within 7 days of receipt. Returns are only accepted with prior agreement and under specific conditions.
7. Data Protection
We handle your personal data in accordance with our privacy policy. The data is used exclusively for processing orders and is not shared with third parties.
8. Liability
Ordu Prime Hazelnuts is not liable for indirect damages, loss of profit, or third-party claims resulting from the use of our products.
9. Jurisdiction
All disputes arising from or in connection with these terms are subject to the laws applicable at the company's headquarters.
10. Contact Information
For questions or concerns, please contact us at: